• terms


    1.Any contract for purchases whether by website or otherwise will be with The Famous Marquee Club Limited (Company Number 08367670) whose registered office is at 75 Springfield Road, Chelmsford, Essex, CM2 6JB ( The Famous Marquee Club). 

    2.All charges are in UK pounds (£) 

    3.All overseas (outside the jurisdiction of the United Kingdom) will be charged in their respective currencies, based on current exchange rates. 

    4.At the time of taking your order we will take a deposit of £75.00 which will be reimbursed to you should we be unable to fulfil the order. Payment for the balance of the full amount prior to delivery will be requested and must be received by us in full prior to despatch of the product. Once full payment has been received the Famous Marquee Club will confirm that your order has been received by sending an e-mail to you at the e-mail address you have provided. Our response e-mail will include your name, the order number and the total price as well as the address to which the product will be despatched. Once the Famous Marquee Club accepts your order this brings into existence a legally binding contract between us on these terms. Any terms sought to be imposed by you in your order will not form part of this contract. 

     5.The Famous Marquee Club is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the products appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the products that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the products and to ask if you wish to continue with the order at the amended price, or to cancel the order altogether. 

    6.The Famous Marquee Club Ltd have appointed The Site Store Ltd as it's licensed online retail partner. a.)All payment receipts and statements will be in the name of The Site Store Ltd acting on behalf of The Famous Marquee Club Ltd Withdrawal by you from the Contract 

    7. If you are an inpidual and are not buying products on behalf of a business there are certain circumstances in which you may withdraw from the contract and these are set out here. This right to withdraw does not apply to business buyers. (a)You may withdraw your order for products at anytime up to the end of the 21st working day after you have received the goods. You do not need to give us any reasons for withdrawing your order nor will you have to pay any penalty. (b)The only circumstances in which you cannot withdraw your order is where you have taken the product that you have ordered or the ones in relation to which you want to withdraw (out of the sealed package in which they were delivered). (c)To withdraw your order you must notify us in writing at the address set out on our website. (d)If you have received the product before you withdraw your order then, unless you have lost your right to withdraw because you have taken the goods out of their sealed package, you must send them back to the Famous Marquee Club Limited return address at your own cost and risk, unless the product was supplied faulty or damaged. If you withdraw your order, but we have already processed the product for delivery and you have received them, you must not unpack the product when they are received by you and you must send the product back to us at the specified return address at your own cost and risk as soon as possible. (e)Once you have notified us that you are withdrawing your order, any sum debited by us from your credit or debit card will be re-credited to your account as soon as possible and in any event within 30 days of your order. 

     Availability of goods you order 

    8. If the Famous Marquee Club has insufficient stock to deliver the product ordered by you, we shall notify you as soon as possible and any sum debited by us from your credit or debit card will be re-credited to your account, and we will notify you by e-mail at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. The Famous Marquee Club will not be obliged to offer any additional compensation for disappointment suffered. 

    Delivery of goods to you 

    9. (a)Robana will post, or arrange a courier on your behalf, for the product ordered by you to the person and address you give us at the time you make your order. Product delivered outside the EU, the consignee (i.e. the person to whom the consignment is sent) will be the declarant and importer into the country for which the consignment is destined. The consignee will be responsible for both Customs clearance and payment of Customs Duties and local taxes where required. (b)Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of despatch of the order. All delivery times quoted on the website are estimates only, based on availability, normal processing and delivery companies. (c)You will become the owner of the product you have ordered when the product is despatched to you from us. 

    Custom Charges 

    10. If you are ordering product for delivery outside of the EU, then please note that your consignment may be subject to Import Duties and Taxes, which are levied once the product reaches the country of destination. Any such charges levied in relation to Customs clearance must be borne by you. It is accepted by you that the Famous Marquee Club has no control over the additional charges in relation to Customs clearance. The Famous Marquee Club recommend that you check with your local Customs Officials or Post Office for more information regarding Importation Taxes/Duties that maybe applicable to your order.


    11. This is as follows:- (a)If the product the Famous Marquee Club delivers is not what you ordered or are damaged or defective or the delivery is of any incorrect quantity then we shall have no liability to you unless you notify us of the problem in writing within 10 working days of delivery of the product in question. (b)If you do not receive product ordered by you within 30 days of the date of which they are despatched to you then we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which the product were despatched to you. (c)If you notify a problem to us under this condition, our only obligation will be at its option is to make good any shortage or non delivery; to replace or repair any product that are damaged or defective; or to refund to you the amount paid to you for the product in question to the original method of payment, unless such method is no longer valid in which case you must notify us of an alternative means of repayment. (d)We will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to us under these conditions, and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the product in question set out as above. (e)Nothing in this condition is, however, intended to limit any rights you might have as a consumer under applicable law that may not be excluded nor in anyway to exclude or limit our liability to you for any death or personal injury resulting from our negligence. Nothing in this contract whatsoever creates any rights which is enforceable by any person who is not a party to this contract. 

    Force majeure 

    12. We shall have no liability to you for any failure to deliver product you have ordered or any delay in doing so or for any damage or defects to product delivered that is caused by any event or circumstances beyond our reasonable and actual control. 

    Invalidity of any contractual term 

    13.If any part of these provisions is unenforceable the enforceability of any part of these conditions will not be effected. 

     Governing Law 

    14. a The contract between us shall be governed by and interpreted in accordance with English law and English courts shall have the jurisdiction to resolve any disputes between us. bThese Terms and Conditions, together with current prices, delivery details and contact details shall form the whole of our agreement relating to the supply of the product to you by us. These Terms and Conditions cannot be varied except in writing signed by a Director of the Famous Marquee Club Limited. Anything which is said by any representative of the Famous Marquee Club Limited should not be understood as a variation of these Terms and Conditions or as an authorised representation about the nature or quality of the product offered for sale by us. The Famous Marquee Club shall have no liability for any such representations being untrue or misleading. 

     Copyright and Trademarks 

    15. The logo and words The Famous Marquee Club Limited remain the copyright and trademark of us. All other trademarks, product names and company names or logos used in this site are the property of the respective owners. No permission is given by us in respect of the use of it or any such other trademarks, product names, titles or logos and such use by you may constitute an infringement of the holder’s rights. All design, text, graphics and the selection or arrangement are the copyright of the Famous Marquee Club or other copyright owners. Permission is granted to electronically copy and print in hard copy portions of this site for the sole purpose of placing an order with us, or using this site as a shopping resource. Any other use of materials on this site (including reproduction for the purposes other than those noted above and modification, distribution or re-publication) without the prior written permission of the Famous Marquee Club Limited is strictly prohibited.